How your Website Review is delivered
Everything is digital. Here is what happens after you order, and what I need from you.
What you receive
A personalised video of up to 15 minutes about your website, with a short list of where to start.
How it is delivered
By email, or by a private video link sent to the email address you gave me. The video isn’t public. Nothing is posted to you by mail.
When
Within 5 working days after I have received your payment and everything I need from you. A working day is Monday to Friday, except Czech public holidays. The 5 days start on the day the last required item arrives.
What I need from you
- Your payment.
- Your answers to the short questionnaire I send after you pay.
- The address of the website to review, and access to any part of it that isn’t public.
- Any materials I ask for that I need to make the Review.
If something is missing
I’ll email you and say exactly what is missing. The 5 working days wait until I have it. If I still have nothing after I have reminded you, we agree on a new date. If we can’t agree, you can cancel and the refund and cancellation policy applies.
If the video doesn’t arrive or doesn’t open
Email [email protected] and I’ll resend it or fix the link. Your rights if the Review is late or defective are in the terms of service.